Weiser Smartkey Lock Failure: Mr. Locksmith™:
Weiser Smartkey Lock Failure
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Kwikset and in Canada the Weiser SmartKey Locks fail / malfunction at an alarming rate. This customer attempted to remove all the door lock hardware and find a replacement lock. The customer called us to replace or fix the lock.
I keep a dozen or more replacement cylinders in stock. I do not like the SmartKey locks because they are unreliable but in this case all the townhouses had the same style and finish locks.
Easy replacement but “no guarantee or warranty” with me on any Weiser or Kwikset Products.
Weiser Smartkey Lock Troubleshooting
If you’re experiencing a Weiser SmartKey lock failure or the lock is not opening, there are a few possible reasons. Some common causes of Kwikset SmartKey lock failure include:
- Incorrect key insertion: Make sure the key is inserted all the way into the lock and turned fully.
- Dirty or worn key: Dirt and wear on the key can prevent it from properly interacting with the lock. Clean the key and try it again.
- Batteries: If the lock has an electronic keypad, check if the batteries are dead. If so, replace the batteries and try to open the lock again.
- Mechanical issue: If the lock still does not open, there may be a mechanical issue with the lock that needs to be addressed.
- Lubricate the lock with TriFlow, Key Saver, WD40 Silicon, Graphite-free, 3-IN-ONE Lock Dry Lube, etc. but do not use Graphite or WD40 Penetrating Oil.
If the lock is still not opening, it’s recommended to contact Weiser customer service or Mr. Locksmith for assistance. They can help diagnose the issue and provide a solution to get the lock functioning properly.
Weiser Lock Warranty
Note: Contact Kwikset or Weiser for Warranty information.
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